Delivery fee: Basically the delivery fee is free. (Additional delivery fee for Jeju Island and remote regions)
Receipt deadline: Paid products until 2 pm is released that day.
Order change deadline: Call before 2 pm to CS center when there are changes in order.
Case unable to bundle delivery: When the releasing center in different, it may not be able to be delivered together.
Exchange and return is possible within 7 days after product receipt. Submit refund to the CS center.
1.The round trip delivery fee shall be paid by the seller in case of wrong delivery/faulty or broken product.
2.The round trip delivery fee shall be paid by the purchaser in case of mind change. (Call CS center)
3.Exchange and return is not possible when the product or gift product is lost or damaged, when the product is labelled no refund, when it exceeds the period to return, or when the product or box is disposed. (Only the packaging open is accepted for faulty product verification.
In case of regular products, it is unable to make mind change refund after opening the box.)
4.When the purchaser returns the product directly, use the designated delivery companies. (Ex. CJ Daehan Logistics 1588-1255)
※The exchange/return due to color differences or reasons other than wrong delivery/faulty or broken product.
Questions and Counseling
TEL : +82-1899-8699
Counseling time - Mon~Fri 9:00~18:00시 (Lunch: 12:00~1:00)